Understanding VenPillar’s Cookie Policy
At VenPillar Legal IT Services, we take a client-centric and transparent approach to delivering a variety of digital experiences for law firms, legal departments, and legal professionals throughout the United States. As part of that approach, it’s important to us to inform you how cookies and similar technologies are used on our website, https://venpillar.com/. This Cookie Policy describes the categories of cookies we use, why we use them, what choices you, as a visitor, have with respect to cookies, and how we comply with legal and ethical industry standards applicable to the delivery of legal technology services online. Whether you are interested in learning more about our legal IT outsourcing services, have a custom legal applications development need to discuss with an expert, or are just here for information gathering, you are our priority.
What are cookies?
Cookies are small files that are placed on your device (computer, tablet, smartphone, etc.) when you access a website. Cookies are used for a number of purposes-the most common are to ensure websites are operating properly, to improve your experience on a website, and to provide the owner of the website with more information regarding how individuals use their website. Cookies can be temporary (session cookies) or persistent, and cookies can either be set by the website you are accessing (first-party cookies) or by a third party that provides services to the website owner (third-party cookies).
Why does VenPillar use cookies?
VenPillar Legal IT Services deploys cookies to fulfill its objectives of providing secure, efficient, and individualized digital solutions to the legal community. The primary purposes for which we use cookies are:
- to ensure the safe functioning of our websites and apps for lawyers and law firms;
- to enable and to optimize website performance, functionality, and user experience;
- to collect analytics data that helps us improve our services and digital solutions;
- to support website features, including website chat, secure lawyer-client communications features, and personalized content relating to legal IT solutions.
By understanding how you interact with our website, we can better provide you with relevant information, optimize your navigation experience, and meet your compliance needs as a law firm or lawyer.
The types of cookies on VenPillar.com
We use a variety of cookies to enable secure and personalized experiences for law firm clients. Among other functions, we use cookies for:
- Strictly Necessary Cookies: These are necessary in order to enable you to navigate our website and utilize its features. Without them, certain services on our sites cannot be provided (e.g., page navigation, error messaging) and the website will not function properly for law firm clients.
- Performance Cookies: These cookies collect information in an anonymous form to learn about how law firm clients use our website. We use third-party analytics services such as Google Analytics to analyze traffic patterns and popular pages within the site. We use this information to improve our secure platform/protocols and other legal IT services.
- Functional Cookies: These cookies are used to remember your preferences such as saved information, language, and pages you often visit. We employ them so that the functionality of the services we provide to you are enhanced.
- Targeting/Advertising Cookies: VenPillar uses its website for marketing purposes. We do not present third-party advertisements; however, we may place cookies on your device that enable us to analyze how law firm clients use our site for internal marketing/service improvement purposes. Our goal is to present law firm clients with information regarding VenPillar’s services, which we believe would be of interest to them.
How cookies help with legal IT security and compliance
As experts in specialized legal IT solutions, VenPillar understands law firms’ and attorneys’ security and compliance needs intimately. Our use of cookies helps enable:
- Authentication. This is especially critical to secure portals or any other sensitive information in restricted areas.
- Prevention. A chief concern for our clients is to prevent intrusion or unauthorized access and defend against a number of cyber threats.
- Compliance. We work with clients to be in compliance with federal and state information protection regulations as they pertain to the legal industry.
All cookies used for security or compliance are implemented according to industry standards and are regularly reviewed to ensure continued protection for our clients.
Managing your cookie preferences
We respect your choices around cookies. When you visit https://venpillar.com/ for the first time, you may be shown a cookie consent banner that lets you choose whether you accept or customize your cookie preferences. At any time, you may block or delete cookies using the settings in your web browser. However, please keep in mind that certain cookies are required to make our site functional and the user experience better, especially where you are trying to access secure client webmail resources or are using advanced features designed for legal IT services.
For details on how to manage your cookies, please read your web browser’s online documentation or reach out to us via [email protected].
Third-party cookies and legal technology tools and software
To provide a seamless and innovative legal IT service, VenPillar may use trusted third-party technology providers. Such providers (for example, analytics or secure messaging technologies) may place their own cookies on our website in accordance with their respective privacy policies. We screen all third-party partners to ensure compliance with our data privacy and wider legal sector requirements. Any third-party cookies set on our site are always for the purposes of legal IT service delivery and never for the purposes of sharing client data with external advertisers.
Cookies and personal data: our privacy approach
At VenPillar, we care about your personal and business information. While cookies are used to track software details about your computer, browser, and websites you visit, VenPillar does not use cookies to store your name, legal case information, or other sensitive client information. Information we collect is only used to help us enhance the usefulness of our websites and improve our legal IT service offerings. For information on how we handle your personal information, please see our Privacy Policy.
Cookies Policy compliance: US law and common business best practices
VenPillar Legal IT Services complies with applicable U.S. law and industry standards related to data privacy and online tracking. U.S. State and Federal law does not currently require cookie consent banners on all websites, but as a best practice, and accounting for our legal industry clientele, we do provide appropriate consent mechanisms and disclosures with respect to cookies. We are continually monitoring the future direction of these evolving regulation contexts (including state laws like the California Consumer Privacy Act “CCPA”) and modifying our cookie policy accordingly, as appropriate to ensure continued compliance with, and consumer confidence in, our practices.
Changes to this policy: how we make and communicate them
Technology and law are always evolving. VenPillar will review and modify this Cookie Policy from time to time as a result of either changes in practice, new legal requirements, or changes in the services offered to law firms and other legal professionals. Any material changes will be provided prominently on our website. We also encourage you to review this Cookie Policy from time to time for updates on how we use cookies to facilitate your experience.
VenPillar FAQs about its use of cookies
- Q: Do I have to agree to cookies in order to use your Website?
A: You can utilize the basic functionality of the Website without agreeing to non-essential cookies. Certain advanced or secure functionality may require the use of cookies in order to operate correctly. - Q: Does VenPillar share or sell any data collected by our use of cookies with third parties?
A: No. We do not sell, or permit others to use, personally-identifiable (“PII”) or site usage data collected by our Websites via cookies, except as necessary for secure legal IT service delivery. - Q: How can I contact VenPillar with a question regarding cookies or our privacy standards?
A: Simply email us at [email protected], or call (980) 986-1349. We typically do not mind clarifying any questions you may have.
Law firm client trust: how to be responsible when using cookies
Trust is the foundation of every client relationship in the legal industry. VenPillar is committed to protecting and preserving that trust in all ways, including our digital practices. Our cookie policy is part of a larger mission focused on legal technology excellence as well as legal technology security and privacy. By clearly explaining how we use cookies and giving you control over your cookie preferences, we help ensure that legal professionals can feel confident and secure interacting with VenPillar.
Contact VenPillar Legal IT Services
If you have any questions regarding our Cookie Policy, wish to receive more information about our legal IT solutions, or would like to discuss how VenPillar can contribute to your law firm’s digital transformation initiatives, please contact us:
| Address | 1000 W 4th St Ste 80, Charlotte NC 28202 |
| Phone | (980) 986-1349 |
| [email protected] | |
| Website | https://venpillar.com/ |
Our team is eager to help with any questions about privacy, cookies, or other specialized legal IT solutions. We are happy to offer law firms and legal professionals the opportunity to learn how VenPillar Legal IT Services can further your technology strategy securely and in alignment with the highest-industry standards.